Quick Guide
The Customer Portal (https://my.danidental.com/) is a new functionality designed to bring our customers a better experience, faster response and greatly improved communication.
The portal does replace the previously available ‘Upload Digital Files’ and ‘Upload Patient Photos’ and provides a lot more functionality.
To get started with the Customer Portal, click on the links to it or simple point you browser to:
https://my.danidental.com/
Walkthrough
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This is the login screen for the Customer Portal. If you don’t have yet a login id for you office, please use the “Not a Member? Sign Up” link to create a free account. |
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To sign up you will need your Account Number, which is printed on all the invoices or just give us a call. |
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To start a new case or to upload files or photos for existing one, please Click on ‘Cases / Submit Case’, fill the information requested, and follow the instructions. |
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Actual files will have to be added in the ‘Attachments’ section. |