FAQ
Do labs offer DSO-specific pricing?
A straight answer first, then the context behind it, from the technicians who do the work.
THE SHORT ANSWER
Yes. Many dental labs offer DSO-specific pricing structures, typically volume-based tiering, consolidated billing across locations, or a flat per-unit rate locked for a contract term. At Dani Dental, DSOs with 10 to 30 offices can negotiate a documented SLA that covers turnaround windows, per-unit pricing by product category, and a single billing contact, removing the per-location procurement friction.
THE CONTEXT
What sits behind it
For a DSO running 10 to 30 offices, the lab relationship looks nothing like a single-practice account. Inconsistent invoicing from location to location, variable quality across cases, and no single point of accountability are the real cost drivers. A DSO-specific pricing agreement addresses that directly: one rate card, one invoice cycle, one contact who owns the relationship. The per-unit savings matter less than the operational predictability.
The most useful pricing structures for DSOs at this scale are volume-tiered unit rates and term-locked flat rates. Volume-tiered means the per-unit cost drops as monthly case count crosses agreed thresholds, usually set quarterly. Term-locked flat rates trade flexibility for budget certainty, which finance teams at multi-practice groups typically prefer heading into a fiscal year. Either structure can be paired with a documented turnaround SLA, so the agreement governs quality and speed alongside price.
Dani Dental works with DSOs in the 10 to 30 office range where the procurement decision stays short enough to finalize without a six-month corporate review cycle. The agreement includes per-category unit pricing across crowns, implant prosthetics, and removables, a named technician point of contact reachable in under four business hours, and a consolidated monthly statement. Labs that cannot commit to those terms in writing are not built for DSO operational demands.
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