FAQ
What is the lab case submission workflow?
A straight answer first, then the context behind it, from the technicians who do the work.
THE SHORT ANSWER
A lab case submission workflow is the step-by-step process a dental practice follows to send a case to the lab: collect clinical records (impressions or intraoral scans, shade, photos, Rx form), package or upload them, confirm receipt, and track the case through fabrication to delivery. Most labs accept physical impressions by courier or digital files via a secure portal, with turnaround beginning once the case is approved.
THE CONTEXT
What sits behind it
For general dentists and prosthodontists, a clean submission workflow is the single biggest variable in whether a case ships on time or stalls. At Dani Dental, every case starts with a completed lab Rx, a verified shade and bite record, and either a poured model or a scanned STL file. Incomplete submissions are flagged within four business hours, not discovered at the milling stage two days later. That early catch is the difference between a one-day delay and a rescheduled prep appointment.
Digital submissions move fastest. Practices using intraoral scanners can send files directly to the Dani Dental portal. The technician assigned to the case reviews the scan for margin clarity and occlusal clearance before the file enters the CAD queue. If something is off, the technician calls the practice directly, not a customer service relay. That single-contact model matters on complex implant cases and anterior esthetic work where nuance gets lost in ticket systems.
Physical impressions ship via the provided courier kit. Cases received by noon local time enter the production queue the same business day. Each submission generates a case confirmation with the assigned technician's direct line, the approved design specifications, and the committed ship date. Prosthodontists running full-arch All-on-X cases can request a pre-production design preview before milling begins, adding one review touchpoint without extending the core timeline.
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What is the lab case submission workflow?
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Read the full guide on all procedures
This question is one piece of a larger workflow. The pillar page covers materials, turnaround, and how we build the case to your specification.
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