SERVICE

Austin Digital Case Design Collaboration

Austin practices send intraoral scans or CBCT-derived STL files directly to Dani Dental's digital workflow. From there a named technician picks up the case, builds a full design proposal in the lab's CAD environment, and sends annotated previews before any milling or printing begins. You approve, request revisions, or flag occlusal concerns in real time rather than discovering problems at try-in. No phone-tag queue, no anonymous ticket system.

  • Pre-paid two-way shipping, nationwide
  • A named technician on every case
  • Margins verified against your prescription
  • Tempe + Tucson locations

THE SERVICE

Built to your prescription.

Austin practices send intraoral scans or CBCT-derived STL files directly to Dani Dental's digital workflow. From there a named technician picks up the case, builds a full design proposal in the lab's CAD environment, and sends annotated previews before any milling or printing begins. You approve, request revisions, or flag occlusal concerns in real time rather than discovering problems at try-in. No phone-tag queue, no anonymous ticket system.

THE DETAIL

How we build it.

Large national lab networks route digital collaboration through centralized call centers. The designer who touches your file may be in a different time zone and has no continuity with your case history. Dani Dental assigns one named technician to each Austin account, which means that person already knows your preferred contacts, your occlusal philosophy preferences, and which shade tabs your office stocks before the second case ever arrives. Category-level dental labs at the high-volume, low-touch end of the market treat design collaboration as a checklist item: a single approval screenshot before the mill runs. Dani's process is iterative by design. If the anterior incisal edge needs three rounds of refinement to match the patient's natural dentition, that is three rounds of back-and-forth, not an upsell. The remake rate stays below 2.5% precisely because those conversations happen before milling, not after seat. Pricing is stated upfront at case acceptance: no hidden 'design fee' line items that appear after the prescription is submitted. Austin clinicians who have moved accounts from high-volume commodity labs typically cite two pain points: opaque pricing and inconsistent quality across cases. Dani addresses the first with a transparent fee schedule and the second with named-technician continuity and documented case notes that travel with every subsequent prescription.

GETTING CASES TO US

Logistics, to the bench.

Austin practices send intraoral scans or CBCT-derived STL files directly to Dani Dental's digital workflow. From there a named technician picks up the case, builds a full design proposal in the lab's CAD environment, and sends annotated previews before any milling or printing begins. You approve, request revisions, or flag occlusal concerns in real time rather than discovering problems at try-in. No phone-tag queue, no anonymous ticket system. The collaboration layer matters most on complex restorations: anterior ceramics where shade mapping is iterative, full-arch implant cases where emergence profiles require clinician sign-off, and smile-design situations where the patient's pre-op photos need to drive the incisal edge position. Dani's technicians route those case types to the senior designer on staff, not whoever happens to be available, so the conversation starts with someone who already understands the clinical intent. For Austin-area offices running digital impression systems, the intake path is straightforward: upload via the secure case portal, attach your prescription and any reference photography, and expect the first design preview within one business day on standard cases. Expedited 24-hour design reviews are available for time-sensitive restorations with advance scheduling.

COMMON QUESTIONS

What practices ask

What file formats does Dani Dental accept for digital case collaboration from Austin offices?
Dani accepts STL, OBJ, and PLY files from any major intraoral scanner, plus DICOM exports from CBCT systems for full-arch implant cases. If your Austin practice runs an iTero, 3Shape Trios, or Medit system, the case portal accepts native exports without conversion. CBCT cases for All-on-X planning should include both the radiographic and scan-body datasets.
How does the named-technician assignment work for Austin accounts?
When you open an account, Dani assigns one primary technician and one backup to your practice. Both have your case history and preferences on file. You receive the primary technician's direct line at case acceptance, so design questions go directly to the person building your restoration, not a routing queue. Backup coverage applies only when the primary is on scheduled leave.
What is the standard turnaround time for a design preview on a single-unit anterior case?
Standard single-unit anterior cases receive an annotated CAD preview within one business day of scan receipt. Expedited 24-hour design review is available for time-sensitive cases with advance scheduling. Full-arch implant design proposals, which involve emergence profile mapping and screw-access channel planning, run on a 2-to-3 business day preview window due to the additional design complexity.
Can I request design revisions without incurring additional fees?
Yes. Design revisions requested before milling or printing begins are included in the base case fee. If a revision requires starting the design from scratch because the clinical parameters changed after the first preview, Dani will discuss any fee impact before proceeding. Remakes caused by a lab design error are corrected at no charge, consistent with the documented remake policy.
How does digital case collaboration reduce chair time for Austin practices?
Approval-before-milling eliminates the most common source of try-in failures: occlusal contacts and emergence profiles that looked correct on a 2D prescription but did not translate to the physical restoration. With a design preview in hand, you catch those issues in under 5 minutes at your desk rather than during a 45-minute appointment. Labs tracking this workflow report same-day seat rates climbing above 90% on single-unit posteriors.
Does Dani Dental offer smile-design previews that I can share with patients before case acceptance?
Yes. For comprehensive anterior cases, Dani produces a 2D DSD-style overlay and a 3D wax-up preview on request. The 3D preview can be exported as a printable diagnostic model, which some Austin clinicians use for patient consultations before committing to final restorations. Request the smile-design preview option on the prescription form; it adds one business day to the initial design phase.

REQUEST A DOCTOR KIT

Try the work before you switch.

Request a Doctor Kit and we'll mail RX pads, a shade guide, and pre-paid shipping for your first three cases. No call, no contract.