Customer Portal Guide - Dani Dental Studio
Quickstart Guide for Our Customer Portal
The Customer Portal is a new functionality designed to bring our customers a better experience, faster response and greatly improved communication.
The portal does replace the previously available ‘Upload Digital Files’ and ‘Upload Patient Photos’ and provides a lot more functionality.
To get started with the Customer Portal, click on the links to it or simple point you browser to:
https://my.danidental.com/
Getting Started
This is the login screen for the Customer Portal.
If you don’t have yet a login id for you office, please use the “Not a Member? Sign Up” link to create a free account.
Creating An Account
To sign up you will need your Account Number, which is printed on all the invoices or just give us a call.
Sending a case
To start a new case or to upload files or photos for existing one, please Click on ‘Cases / Submit Case’, fill the information requested, and follow the instructions.
Adding Files
Actual files will have to be added in the ‘Attachments’ section.
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Frequently asked questions About Our Portal
To sign up you will need your Account Number, which is printed on all the invoices or just give us a call.
To start a new case or to upload files or photos for existing one, please Click on ‘Cases / Submit Case’, fill the information requested, and follow the instructions.
Delivery times can vary, be sure to check-in on the web portal or contact your Dani Dental representative.
We will always do our best to work with you timelines, if you need a case expedited, please contact our team.
Talk with an expert
Whether you have a question about our products, need technical support, or have a general inquiry, we have dedicated teams ready to assist you. Simply select the relevant department below to get in touch with the right people."
Sales
Our sales team is dedicated to helping you find the right solution for your needs. Whether you're looking to make a purchase or have questions about our products and services, they are here to assist you.
Help & Support
Our help and support team is committed to ensuring a smooth and successful experience for all of our clients. If you have any technical issues or need assistance with a product, they are available to help.
Accounting
The accounting team at Dani Dental Studio is responsible for managing financial operations and ensuring accurate financial reporting. They are available to assist with invoicing, payment, and other financial inquiries.
